Privacy Statement
Version 1.0
Last Updated: February 14, 2025
This Privacy Statement (“Statement”) explains how personal information (“Personal Information”) about our (potential) customers and other individuals using our services is collected, used, and disclosed by Interclearer B.V. (hereinafter “Interclearer,” “we,” “us,” or “our”). This Statement describes our privacy practices in relation to the use of our websites, applications, services, tools, and related programs (collectively, the “Services”), as well as your choices regarding use, access, storage, and correction of Personal Information. By using our Services, you agree to the collection, usage, and disclosure of information described in this Statement.
Interclearer B.V. is a company registered in the Netherlands with the Chamber of Commerce (KvK) under number 95368612, located at Korte Lijnbaanssteeg 1, 1012 SL, Amsterdam, The Netherlands. Interclearer B.V. is in the process of obtaining a license from the Dutch Central Bank to provide money remittance services.
1. Personal Information We Collect
Information You Provide to Us
Personal Data: Such as name, contact details (email address, phone number, physical address), date of birth, identification documents, banking details, and other information you provide when creating or maintaining an account.
Account Data: Username, password, security questions, and authentication details.
Customer Support: Information you share when contacting us for assistance or other customer service requests.
Information We Collect Automatically
Device & Usage Data: IP addresses, browser type, operating system, referral URLs, and details about how you navigate and use our Services. This helps us improve functionality, enhance security, and prevent fraud.
Cookies & Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to collect usage data. For more details, please review our Cookie Policy.
Information From Third Parties
In some cases, we may receive information about you from third-party services (e.g., identity verification providers, payment processors, or fraud prevention agencies) to fulfill legal and regulatory obligations or to provide and improve our Services.
2. How We Use Your Personal Information
We process your Personal Information for various purposes, which may include:
Providing Services
To process payments, manage money remittances, verify your identity, and facilitate secure transactions.
Compliance & Fraud Prevention
To comply with applicable laws and regulatory requirements (e.g., AML/CTF regulations), and to detect, investigate, and prevent fraud or unauthorized transactions.
Customer Support & Communication
To respond to inquiries, provide technical support, send administrative or service-related messages, and keep you informed about updates (only with your consent where required by law).
Improving Our Services
To analyze usage trends, monitor performance, and develop new features that enhance user experience.
Marketing & Promotions
With your explicit consent (where required by law), we may send you promotional messages or offers. You can opt out at any time.
3. Sharing Your Personal Information
We do not sell or rent your Personal Information. However, we may share it under the following circumstances:
Service Providers
With trusted third-party providers who perform services on our behalf (e.g., payment processors, identity verification, or fraud prevention agencies), subject to strict confidentiality and security requirements.
Legal & Regulatory Compliance
With regulators, law enforcement, or other authorities if we believe disclosure is required to comply with laws, court orders, or lawful requests, or to protect the rights, property, or safety of Interclearer, our customers, or others.
Business Transfers
In connection with a potential or actual merger, acquisition, or sale of assets, where Personal Information may be transferred as part of the business transaction. We will continue to protect such information per this Statement.
With Your Consent
When you explicitly agree to our sharing of your Personal Information with third parties for specific purposes.
4. Retention of Personal Information
We retain Personal Information only as long as necessary to:
Provide our Services to you;
Comply with applicable legal, regulatory, or contractual obligations;
Enforce our agreements;
Resolve disputes; or
For legitimate business purposes (e.g., record-keeping).
Once these obligations are fulfilled, or the retention period expires, we will securely delete or anonymize your Personal Information.
5. Data Security
We implement industry-standard security measures (e.g., encryption, firewalls, secure storage) to protect your Personal Information. However, no system is completely secure. You remain responsible for keeping your login credentials confidential and for notifying us promptly of any suspected unauthorized use or breach of your account.
6. Your Rights
Subject to local data protection laws (including the General Data Protection Regulation “GDPR,” where applicable), you may have the right to:
Access your Personal Information;
Rectify or correct inaccurate data;
Delete your Personal Information (where it’s no longer needed or lawful to keep);
Restrict or object to certain processing activities;
Withdraw consent for processing (where processing is based on consent);
Request data portability to another service provider (where technically feasible).
To exercise these rights, please contact us at support@interclearer.nl. We may require reasonable proof of your identity before fulfilling any request.
7. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect or store Personal Information from minors. If you believe we have inadvertently processed a minor’s data, please contact us immediately so we can delete it.
8. International Transfers
As part of providing our Services, we may need to transfer your Personal Information to third parties or affiliates in countries outside of your jurisdiction. Where such transfers occur, we take steps (e.g., data transfer agreements, Standard Contractual Clauses) to ensure your Personal Information receives an adequate level of protection.
9. Changes to This Statement
We may update this Privacy Statement periodically to reflect changes in our operations or legal requirements. If we make any material changes, we will notify you by revising the “Last Updated” date above and, where appropriate, provide additional notice (e.g., email or website notification). Your continued use of our Services after we publish or send a notice about changes indicates your acceptance of the updated Statement.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Statement or our privacy practices, please contact us at:
Email: support@interclearer.nl
Address:
Interclearer B.V.
Attn: Compliance Officer
Korte Lijnbaanssteeg 1
1012 SL Amsterdam
The Netherlands